Support
Need a hand? We're here to help. Send us an email and a real person will get back to you — usually within 24–48 hours.
📩 support@nimbusera.com
Please include the app name, your device model and a short description of the issue.
Frequently asked questions
How do I cancel my subscription?
iPhone / iPad: Open Settings → tap your name → Subscriptions → select the app → Cancel Subscription.
Android: Open Google Play → tap your profile → Payments & subscriptions → Subscriptions → select the app → Cancel.
Deleting the app does not cancel your subscription.
How do I request a refund?
Purchases are processed by Apple and Google, so refunds are handled by them. For Apple, visit reportaproblem.apple.com. For Google Play, see Google Play refund help.
How do I restore my purchases?
Open the app, go to Settings and tap Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used to buy.
How do I delete my account and data?
Where an app has accounts, you can delete yours under Settings → Account → Delete Account. See our account deletion page for all options.
I found a bug or have a feature idea.
We'd love to hear it! Email us with as much detail as you can — screenshots help a lot.
Company
Nimbusera LLC
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA
Email: support@nimbusera.com